Personal support

We’ll walk you through Simplo, one to one.

Book a free screen-share session with our team. Whether you are considering Simplo or already a subscriber, we will show you the features most relevant to your work – live, in the app.

  • Free for all plans
  • Around 20 minutes
  • Live screen share
  • For new and existing subscribers

Book a session

A free walkthrough built around what you actually need

Tell us what you want to cover and we’ll walk you through it. No scripts, no sales pitch – just a practical screen-share session focused on your situation. Via Microsoft Teams or Zoom.

We confirm your time by email, usually within a business day.

  • Live in the app, not a slide deck

    We open Simplo and walk through it on screen so you see exactly how it works – not a scripted presentation.

  • Focused on your work

    Tell us what you want to cover in your request. We focus on the features most relevant to how you actually deliver support.

  • For new and existing subscribers

    Not sure which plan is right? Already subscribed and want to get more from it? Either way, the session is free.

  • Works across both apps

    Using Simplo NDIS or Simplo NDIS Teams? The session covers whichever app you are on or considering – or both if you want to see how they connect.

Request a session

Your details are used only to book and confirm your session. We do not share them with anyone. Privacy Policy.

What to expect

Here is what happens after you send your request

We get in touch within one business day

Every request is read personally and we reply to confirm a time that works for you. Usually within a business day of receiving your request.

We agree on a time and send you a link

Once we have confirmed a time, we send a Microsoft Teams or Zoom link. Nothing to install if you prefer the browser version.

A focused 20-minute session

We cover what you asked about plus anything else that comes up. You will leave with a clear picture of how Simplo works for your situation.

Support

Other ways to get in touch

No bots, no ticket queues. When you contact Simplo you are talking to the people who built it.

Get in touch directly

Reach our team by email or phone. We reply within one business day, usually faster.

support@simplo.com.au

0412 734 608

Melbourne, Australia

Follow us

Keep up with updates, tips and new features on Facebook and Instagram.

Already a subscriber?

You can also reach us through the Help section inside the app. We aim to respond to all support requests within one business day.