Terms of Service
Simplo Software Systems – Last updated April 2026
Introduction
Simplo Software Systems (“we”, “us”, or “our”) operates Simplo NDIS and Simplo Tradie (collectively “Simplo”) – invoicing and business management applications for NDIS support workers and Australian trade businesses. By using either application, you agree to these Terms of Service.
Using Simplo
You may use Simplo only for lawful business purposes. You must not misuse, attempt to disrupt, or use the service in any way that could harm other users or third parties.
Simplo NDIS is designed to assist NDIS support workers with invoicing and compliance record keeping. It is your responsibility to ensure all information entered is accurate and complies with NDIS requirements and guidelines.
Accounts and Subscriptions
You are responsible for maintaining the security of your account credentials. Subscription access continues while payments are active. Each account is for use by a single business or individual – accounts must not be shared between unrelated parties.
Payments and Billing
Subscriptions are billed through Stripe. All fees are displayed before purchase and include GST where applicable. You may cancel your subscription at any time – cancellation takes effect at the end of your current billing period.
- Simplo NDIS – Basic plan $9/month, Pro plan $29/month
- Simplo Tradie – $15/month, all features included
- All plans include a free 30-day trial, no credit card required
- No lock-in contracts – cancel anytime
Your Responsibilities
You are responsible for all information entered into Simplo and how the platform is used in your business. This includes:
- Ensuring invoice and billing information is accurate and complete
- Complying with NDIS pricing arrangements and guidelines (Simplo NDIS users)
- Meeting your tax obligations as required by the ATO
- Maintaining appropriate records as required by your industry or registration
Invoices and Documents
Simplo provides tools to help generate invoices, quotes, expense reports, service agreements, case notes and other business documents.
You are responsible for reviewing all documents generated by Simplo, ensuring their accuracy, and complying with your tax obligations and applicable laws. Simplo does not provide legal or accounting advice and is not responsible for errors or losses resulting from documents created using the app.
NDIS Compliance
Simplo NDIS is designed to assist with NDIS invoicing and compliance record keeping. While we incorporate the NDIS price guide and support item catalogue, it is your responsibility to verify that all support item codes, rates and billing are correct and current. The NDIS price guide is updated periodically and you should always check the current version at ndis.gov.au.
Simplo is not affiliated with the National Disability Insurance Agency (NDIA) or the NDIS Quality and Safeguards Commission.
Data and Security
We take reasonable steps to protect your data using industry-standard security practices. However, we cannot guarantee absolute security. You are responsible for maintaining secure access to your account and notifying us immediately if you suspect unauthorised access.
Limitation of Liability
Simplo is provided as-is. To the extent permitted by Australian law, we are not liable for indirect losses, lost income, business disruption, or losses arising from your use of documents or records generated by the app.
Changes to These Terms
We may update these Terms from time to time. If we make significant changes we will notify you through the app or by email. Your continued use of Simplo after changes are posted means you accept the updated Terms.
Contact Us
If you have any questions about these Terms of Service, please contact us: